• Regularly scheduled visits, start times for our techs are 8,10,12,2
• Having ONE primary contact FAST COMPUTER REPAIR, one number to call for all your computer needs
• Ongoing recommendations to keep things at tip-top performance
• A detailed inventory of all systems, software, and peripherals (NO extra charge)
• Training to help you do basic network setups (users, etc.) backups, etc. on your own

You will receive:

• A scheduled maintenance plan
• Workstation updates and maintenance
• A written report of work completed during each visit
• On-going recommendations to provide further scalability and stability
• Upgrade recommendations
• Pricing, purchasing and installation of suggested hardware and software requirements
• A detailed inventory of all hardware and software
• A written detail of all ISP information: ISP name, IP's, passwords, router/server configuration
• A written, basic security review
• A copy of your Maintenance Agreement Contract

Conditions:

• Services which extend beyond the scheduled maintenance time frames will require a proposal and be billed separately
• Emergency situations which cannot wait until the following scheduled maintenance time will be billed at normal emergency rates
• Software and hardware recommendations require approval or disapproval
• Clear communication to our technician of needs in software and hardware, in writing.
• An understanding that when recommendations are not followed, or when changes are made to systems by non-FCS personnel, FCS can not be held responsible and additional costs may be incurred.